SEMA Show · Nov 3 to 6
Booth 11248 · Business Services
Miles now comes included with the Shop Success Suite, answering calls and texts and booking straight into your shop calendar. Miles is also in ProPack, our DVI, fielding common customer FAQs.
Messaging center
RO #48213
Is my car ready?
Miles
It's in final quality check. Ready by 4:30.
Can I book an oil change for Saturday?
Miles
Done. You're booked Saturday at 9 AM.
Pulled from the live repair order
What we do
Everything your shop needs, in one Shop Success Package.
Layered over the shop management system you already use, so nothing changes for your team except results.
Market & Retain
Retention Pro, reputation management and direct mail bring customers in and keep them coming back.
Efficiency
Digital vehicle inspections and text to pay speed up approvals and checkout.
Intelligence
Miles and multi-location analytics show what is working and where opportunities are missed.
2-Way Texting
Real conversations, by text
Customer CRM
Every customer and vehicle in one place
Spanish Support
Reach Spanish-speaking customers
Reserve with Google
Bookings from your Google listing
Multi-Location Analytics
Every store in one view
Shop Website
A clean, modern web presence
Retention Pro
Automated service reminders
Reputation Mgmt.
More 5-star reviews
Direct Mail
Targeted campaigns that land
Text to Pay
Faster checkout by text
How, intelligently
Run your shop intelligently
Every call, text, appointment and inspection Miles touches becomes shop intelligence you can act on.
Miles for scheduling
Be the best in scheduling
After-hours calls and texts go straight to your shop calendar.
Miles in messaging
Never leave a customer waiting
Miles replies to calls and texts right inside your messaging center.
Miles in DVI
Status updates on autopilot
Answers common FAQs and shares live status from your WIP board.
Click-through tours
See it for yourself in two minutes.
Miles in ProPack
Customers text anytime and get vehicle status straight from the live repair order.
Miles for Scheduling
After-hours calls and texts booked straight into your shop calendar.
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Miles + Shop Success Suite
Market, retain and run a more efficient shop, with Miles built in.
How it works
Your shop, moving across our board.
Onboarding with Bolt On works like a WIP board. Your shop moves from first call to actionable intelligence. Tap a stage.
Onboarding board
Stage 1 of 5
Consult
1
Your shop
HERE
Kickoff call booked. We are mapping your workflow.
We learn your shop
A walkthrough of how your team handles calls, texts, inspections and approvals.
Workflow walkthrough
SMS review
Goals by location
Week 0
Chaos
2
We find the leaks
Missed calls, “is it ready?” interruptions and stuck approvals, all on the table.
Missed after-hours calls
Status calls to advisors
Stalled approvals
Week 1
Predictable growth
3
Your calendar fills
Miles books every call and text. Retention and reviews bring customers back.
After-hours bookings
Service reminders
More 5-star reviews
Week 2
Time savings
4
Advisors get hours back
Customers get status by text from your WIP board. Advisors stay on the work.
Status by text
FAQs answered by Miles
Text to pay
Month 1
Actionable intelligence
5
Your board tells you what’s next
See what is working, what is stuck and what to do next, across every location.
Intelligent reporting
Follow-up flags
Multi-location view
Ongoing
You're in the right place
Book a full demo
Four quick taps, then pick a time. We'll build the demo around your shop.
Booth 11248
Business Services · SEMA Show · Nov 3 to 6
Question 1 of 4
How many locations do you run?
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